Refund policy

Every Centralized Clothing piece is made to order just for you, so we can't accept returns or exchanges for change of mind or the wrong size. Please check the size guide on each product page before ordering.

Damaged, defective or wrong items: If your order arrives damaged, misprinted, defective, or isn't what you ordered, contact us within 30 days of delivery through our Contact page with your order number and a photo of the problem. We'll send a free replacement or give you a full refund, your choice. You won't need to send the item back.

Lost packages: If tracking shows your order as delivered but you can't find it, or it hasn't arrived within 30 days of shipping, contact us and we'll help sort it out.

Cancellations: Orders go into production quickly. If you need to cancel, contact us as soon as possible. We can cancel for a full refund if the order hasn't started production yet.

Refunds: Approved refunds go back to your original payment method. Depending on your bank, it can take 5–10 business days to show up.